Parties and Dates

December 2 – IS Christmas Party at Tucano’s

Tucanos at ChristmasOn the 2nd we had our annual Infrastructure Services Christmas Party at Tucano’s. A big thanks to Eddie, and to Chris and Natalie for organizing this fun Christmas tradition.

2015Tucanos EddieScreen Shot 2015-12-08 at 12.04.12 PMScreen Shot 2015-12-08 at 12.04.20 PM


2105 Tucanos


December 9 (Wednesday) – Eddie, Chris, and Natalie’s Christmas Present Lunch!

To: All of Infrastructure Services Employees

From: Eddie, Chris, and Natalie

This year’s Christmas present from them to us: Pulled Pork Sandwiches, Chips, Dessert, and a Drink. Lunch will be served in the BA005 Conference Room from Noon – 1pm. Merry Christmas!!


December 15 – IT Holiday Potluck

We’re gonna do like we did last year. Our potluck lunch will begin at 11am in SC-106a/b, and then we have until 1pm to hang out, bowl, play video games or pool or whatever you like in the SLWC. Don’t forget your food assignments.

Here’s a link to the invite Vicky sent out last week: ITHoliday Potluck2015


December 17 – PACE Holiday Social

Meet in the Grande Ballroom at 11am for the usual fun and entertainment, and don’t forget your “12 Days of Pace” answer sheet for your chance to win some sweet prizes.


Holiday Campus Closures

Campus will be closed the 24th and 25th, the 31st and 1st, plus the additional personal day given to full-time staff by President Holland to be used this month.



January 4 – First Day of Spring Semester


A few weeks ago Ray hosted a Lunch & Learn in the CB Auditorium, focusing on POB usage. If you’re not living in POB yet, you will be soon, so getting familiar and trained up is key. RayLunchnLearn

Here’s a helpful document Ray developed: Using POB for IT Projects

POB Basic Training

The Service Desk’s next POB Basic Training is on February 4th in BA-014 from 10am – 12pm and from 4pm – 5pm. No training in January.


Don’t forget about this excellent training resource. Review previous Stormwind blog posts for more details, or contact Dani Kent.

Department Updates

Screen Shot 2015-12-02 at 1.19.45 PM
(A/V Services’ awesome holiday wreath – made by Holley)

A/V Services

According to A/V, they’re having lots of “fun” these days, which I think is just positive mental trickery to keep them sane amidst all of their projects. They’re especially busy working on their AVDG (Audio Visual Design Guide) and AVCGS (Audio Visual Construction Guide Specs). They currently have over 50 projects on their list, most of which need to be done by mid-January. In fact, just for “fun”, let’s include a visual aid.Screen Shot 2015-12-08 at 10.16.44 AM

Have fun getting through all those projects, A/V!

Telephone Services

TS is still working on catching up from some big summer projects. They’re main focus at the present is the Event Center rewire. Also, Kurtis is in the beginning stages of installing our new voicemail system.


Networking is continuously working on wireless density, most recently in the Library and Science Building. Duke is implementing NAT for mobile devices. And they will soon be upgrading core equipment in the data center.

Systems Administration

Systems Administration has been growing a lot, and they’re looking to hire another position soon. In addition to their new employees, they’ve also been moving around offices like a game of musical chairs, so good luck finding them. For a lot of their current and future projects, they’re coordinating with our new Operations department.


Speaking of Operations – our newest department is now managing all DigiCert accounts. They’re helping to coordinate the power outage in January (so talk with Steve to ensure your servers are taken down properly), and working on getting their department site up and running. Also, Jim says to keep your eyes peeled for a new outage system in the works, coming soon to a monitor near you.


AIS is gearing up for a new year and new possibilities. They’ve been solving a lot of POBlems, API is fully integrated, and the tutor labs are now up and running. And for all of you who were so very concerned, Karl’s foot is doing much better now. Anyone in need of a wheelchair, please contact AIS. $45 OBO.

The ITIS Crowd

We’ve had a lot of new employee business since the last blog update. Some have changed departments, some have gone from part-time to full-time, and some are just brand new. If I’ve left people out, I’m sorry (or you’re welcome?;), but here’s most of ’em:

Chuck Colborne

Screen Shot 2015-12-07 at 8.51.45 AM


From Database Development to Systems Administration – Chuck, now over WebLogic, is a welcomed asset to Infrastructure Services. On a more personal note: Some of Chuck’s hobbies include woodworking, rockhounding, and boating. He’s excited to be part of a group that will appreciate his contributions, and to play a role in the many changes to Banner we’ll be seeing over the next 2 years.



Jeff Nyman


Jeff Nyman is our brand new Wireless guy. His hobbies include video (he used to do weddings), doing family history with his wife, and remodeling his house (you should ask him to see Before and After pics of his home – super cool). He has 4 kids and 8 grandkids, and is a proud geek of most things geeky – particularly Dr. Who and, you guessed it, Star Wars.


Chance Lundgren



Chance is a welcome-back member of Telephone Services. He worked with us for 4 years, went to work with Young Living for a while, ended up moving to Canada for 18 months (where his adorable son was born) to help start up a location there, and is now back in the states and back on our team. He enjoys riding ATVs, 4wheelers, dirt bikes, and being outdoors. Plus, look at that awesome mustache.



Steve Ledingham

Screen Shot 2015-12-07 at 3.54.24 PMSteve started out as a temp for us a while back, but he’s now a full-time member of Operations. Steve worked 10+ years in Military Intelligence for the Army, had Top Secret clearance, and helped translate Noriega’s documentation on psychological warfare in Panama. He’s worked for a lot of companies (was one of the earliest employees of Word Perfect) doing pretty much the same thing – Software Engineering and Localization, usually in international divisions acting as Project Manager, overseeing software translations in up to 26 languages. He loves sports and helps coach the wrestling team at Provo High – In fact, he’s hosting a Luau fundraiser there on the 18th at 6pm (Mike Duffin is doing Sound for him). Lots of food and entertainment and even a car auction. We’re all invited! Steve’s wife is a nurse practitioner, and together they have 3 kids, one of which is nearly an orthodontist and nearly the father of Steve’s first grandchild, another just got engaged in Thailand, and their youngest is serving an LDS mission in Hong Kong.

Garit Heaton

A/V Services has a temp named Garit Heaton. He recently broke his arm and hasn’t been around much lately, hence the lack of a photo and info about him. A warm welcome to him all the same.

Welcome, ALL!

Tom Branam may not be a new employee, but he did have an article he wrote published in ACUTA’s online journal about building Master Specs.

Screen Shot 2015-12-04 at 10.20.40 AM

Excellent work representing UVU and our department, Tom.

Go to the article: Building Your Master Specs


Micah as Dr. Who

I’m sorry for singling Micah out here, but I have this excellent picture of him in his Halloween costume and I have to include it somewhere. So here it is. :)


A Final, Random Thing

To make Micah feel less awkward, and just because, I give you Steve and Johnny roasting marshmallows in the courtyard.


Good Eats

Street Tacos

Several weeks ago, Eddie made use of our extra steaks from the IT Summer Retreat to make fajita style street tacos. All of IT was invited to the BA break room to enjoy the delectable grub. A big thanks to Eddie, Chris K., and Natalie.

ChrisEddieCook EddieLunch

December Recipe

With all the holiday get-togethers going on, try this party-friendly snack and bring some extra cheer to your family and friends: Bacon Wrapped Tater Tot Bombs

Screen Shot 2015-12-02 at 2.08.22 PMIngredients:

  • 1/2 bag Tater Tots (thawed to room temp)
  • 1 8-ounce package Sharp Cheddar Cheese (cut in 1/4-inch squares)
  • Hot Sauce
  • 1 16-ounce package Bacon (strips cut in half)
  • 1/2 cup Brown Sugar



  1. Preheat oven to 400F
  2. Cube the sharp cheddar cheese into very small pieces.
  3. Cut bacon strips in half.
  4. Cut out a small center portion of a tater tot, place cheese cube inside.
  5. Wrap the cheese-filled tater tot in a half bacon strip.
  6. Roll in brown sugar and place in pan, seam side down.
  7. Bake for 10-15 minutes, then rotate each tot. Bake for another 10-15 until bacon is crispy. Cool and serve with your favorite sauce.

Eddie’s pre-semester Lunch & Learn

On Wednesday, we gathered once again in the Classroom Building for an impromptu Lunch & Learn. Eddie wanted to catch up on some things and get us all on the same page before Fall Semester begins.


  • Jim Condie is the new director of IS Operations. Eddie emphasized that he was the best candidate by far. One of the first things Jim will be tackling is setting up a framework for Data Center Training and related processes. This is something that will be developed by all of us, and it will serve as a good refresher.
  • Posted Jobs:
    • Senior Audio/Visual Engineer – Media Services
    • Senior Systems Administrator: Virtualization – Systems Administration
    • Systems Administrator I/II/III: Windows – Systems Administration
  • Upcoming Jobs:
    • Network Administrator: IT Physical Infrastructure – Networking
    • Systems Specialist (part-time) – AIS
    • Support Tech: Wireless (part-time) – Networking


  • The tentative date for POB Projects to be fully up and running is August 15.
  • Faculty returns August 17.
  • Classes begin August 24.
  • Labor Day is September 7 – a potential outage window if we need it.


  • Brett is just about done with his service to PACE. We are so grateful and honored to have had one of our own representing us and working so hard on our behalf. Thanks for all you did and do, Brett.
  • Brian is moved out of his old office, so now Brett’s team can FINALLY ;) start shuffling around and settling in in the BA-005 suite.
  • During the Lunch & Learn, Eddie went around to each director and had them talk about any worries they had as the start of semester approaches, and what their major projects are.

Thanks, Eddie, for keeping us informed and on the same page so that we can be a more effective and conscientious team.

The ITIS Crowd

Out of all the wonderful events, stories, new employees, and neat goings on in our group, below are just a few of them:

Brett MScreen Shot 2015-08-07 at 3.55.47 PMcKeachnie recently went from grandfather of one, to grandfather of two. His new little granddaughter was born last month. Congratulations. :)

Screen Shot 2015-07-29 at 1.24.49 PM

Last month was also Eddie’s birthday, so hopefully y’all wished our Sr. Director a happy one.

Also, congratulations to Jim Condie on his new position as Director of Infrastructure Services Operations!

Screen Shot 2015-08-10 at 8.52.33 AM“I am excited to be in the Operations position and have a great vision on where this new department can go.  Over the next few months we’ll be defining what Operations means for UVU and how it can benefit all of us.  Over the next month or two I will be meeting with lots of folks in IT and finding ways that we can support maintenance on systems, prevent outages, provide support, schedule reminders on certs and maintenance tasks, and more.”    -Jim

Now, how about some new employees?

Natalie Healy:

We’re all excited (though none so much as Chris) to have Natalie as the new Administrative Assistant I for Infrastructure Services. She is already doing so much to benefit our department.

She’s from Albuquerque, New Mexico. Married with 4 boys. Graduated from BYU. Has worked as a substitute teacher. Likes to crochet, knit, and sew. Tries to read a book a week (impressive). Enjoys camping and Disneyland. And says that so far she’s loving her new job, and that it’s fun to come to work.

Screen Shot 2015-08-10 at 7.50.06 AM

Kaleb Reichert:

Kaleb is a new technician in Media Services. He is also a student here at UVU, working on a double major – Biology & Law Enforcement. His previous major was Digital Media with an emphasis in Film. He’s obviously a guy with a varied range of interests and skills. He’s an avid outdoorsman – enjoys hiking, fishing, and hunting. Current favorite hike is Squaw Peak. He’s from Wyoming originally, and actually served an LDS Mission here in Utah. His residency here was a motivator for him to stick around for school.

Screen Shot 2015-08-10 at 8.13.14 AM


Brock Halladay:

Brock is also a new technician in Media Services. And he’s one busy guy. Along with his part-time hours here, he teaches Computer Science at Orem High, coaches soccer, and is taking a class on programming languages through Harvard’s online community education. He has a wife and 3 kids, 2 girls and a boy. Graduated with his Bachelor’s degree from UVU in 2010, and with his Master’s from Boise State in 2013. That’s an impressive list of accomplishments.

Screen Shot 2015-08-10 at 8.12.52 AMWelcome, Natalie, Kaleb, and Brock, to Infrastructure Services!

IT Summer Retreat

Our IT Summer Retreat comes but once a year (which is probably a good thing for Eddie, Chris, and a small list of others who put SO MUCH effort into making it a success). Thanks so much to everyone who put in the hard work to make this year’s such a fun and team-building experience.

The video of our Pathological Positivity seminar by Dr. Paul Jenkins is available on the S drive, under ‘it everyone’, as are all the pictures from that day. Below are some of my favorites.

Screen Shot 2015-08-07 at 3.36.53 PM Screen Shot 2015-08-07 at 3.35.45 PMScreen Shot 2015-08-07 at 3.36.33 PMScreen Shot 2015-08-07 at 3.38.30 PMScreen Shot 2015-08-07 at 3.37.53 PMScreen Shot 2015-08-07 at 3.38.55 PMScreen Shot 2015-08-07 at 3.37.42 PM

Thanks again to all those who made this day possible. You know who you are – it couldn’t have been done without you.

Summer University


Though it’s been a couple months ago now, I really enjoyed this year’s Summer University. Hopefully you all did, too.

Our keynote speakers, Drew Manning (Fit2Fat2Fit) and Noelle Pikus-Pace (UVU Alumna and Olympic medal winner), were outstanding.

Brett McKeachnie gave a great session on our email system. I went from having an Inbox filled with spam, important info that was hard to find, old and irrelevant emails, and unneeded links/files that clogged all my storage, to an Inbox that doesn’t exceed 10 or so emails, with 16 well-categorized subfolders with useful rules. I am much more organized and happier for it.

Dave Shumway gave an informative session (which included a field trip) on smart classrooms and new technology in the CB. I had no idea what kind of cool stuff the faculty and students will have to work with in those areas.

Overall, it was a grand time. This is a great tradition every year that allows us a little break and the chance to enhance our personal and professional knowledge, and grow closer as University employees.

Screen Shot 2015-06-11 at 1.04.08 PM Screen Shot 2015-06-11 at 1.03.37 PM Screen Shot 2015-06-11 at 1.03.25 PM Screen Shot 2015-06-11 at 1.01.24 PM Screen Shot 2015-06-11 at 1.00.00 PM Screen Shot 2015-06-11 at 1.00.17 PMScreen Shot 2015-08-05 at 11.28.29 AM

Just throwing it out there: I know y’all don’t care much for leaving comments, plus, Summer University was a while ago now, but still, it would be neat to read comments about a session YOU particularly enjoyed or learned a lot from. Again, just throwing it out there. ;)