Let’s start using Stormwind, y’all! Our license is renewed and so much knowledge and certifications await.

Stormwind offers certifications in Cisco, Microsoft, PMI, and VMWare, plus courses in MANY other areas. After you register for a class, you can either tune in live or watch the recording later. You will also have access to labs, guides, practice exams, and other resources related to your selected class.

Screen Shot 2015-05-04 at 3.36.33 PM Screen Shot 2015-05-04 at 3.45.41 PMGone are the days when pouring over textbooks is your only way to boost your know-how. Don’t let this resource go to waste.

Get in touch with me if you’d like to look around or register for classes (we can only have so many people logged in at once, so I’ll be the gatekeeper to make sure there’s no overlap).    ext. 8184      Also, they’ve got a great blog. Check it out: www.stormwind/blog


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Don’t forget about this amazing tool we have at our disposal. InfoTech provides Templates, Policy Samples, BluePrints, Workflows, Industry Research, Videos, and much more.

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If you’d like to look around the site to see what’s available, or have a specific tool in mind you’d like to access, let me know and I’ll share my login credentials with you.    ext. 8184


  • Hoagies with Holland has come and gone. IT came out pretty well as far as funding and positions. Across IT we received $1,000,000 in one-time funding and 6 new positions – 4 of which will be in Infrastructure Services.
  • As far as Spaces go, we lost 2 office spaces in the LA that we thought we were going to have. But Eddie is working on plans to better utilize the space we DO have, which may include some minor remodeling.
  • We recently had the Great Shakeout Exercise. Even though some of us may think such drills and exercises are silly or unnecessary, studies show that people who participate are far likelier to know what to do and not freeze up in real scenarios. Ray talked about this in a recent meeting, explaining that simply participating in such drills programs the brain to know what to do when the time actually comes. Sort of like muscle memory. So silly or not, it’s important to participate.
  • Registration for Fall Semester went really well, perhaps the best it’s ever gone. Thank you to those who helped make it such a smooth process.
  • Our recent security audit also went very well. Great teamwork from everyone in IT. The Phishing Scheme had the least amount of people fall for it this time, and so far we are the only institution that has kept auditors out of our Private Network.
  • Summer University is almost here. Sessions are filling up, so get registered quick. I’m looking forward to seeing everyone show me up during the golf tournament. I plan on doing some mild teasing and hope to be teased in return, because  I . am . terrible .   ;)

Lunch & Learns

Taking off from our Infrastructure Services Retreat, we’ve started doing Lunch & Learns. Once every 3 weeks or so, all of us get together to eat yummy pizza (I think it’s yummy, anyway) and listen to each Director talk in more depth about their department’s projects, goals, and overall direction. It’s also a time where we can ask specific questions of each department and have them answered, as well as get to know the people within each area.

Brian and the Networking team was first. We learned a lot, including the fact that there are too many of us to gather in BA014. Brett’s team was next up, and each of the many people in Systems Administration got to stand up and introduce themselves.

Travis and Media Services will be hosting the next Lunch & Learn on May 13 in CB510 at noon. Media Services is probably the team in IS that I know the least about, so I’m extra looking forward to it. Thanks to all of us for participating. Team bonding! United we stand! And all that good stuff. :)

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Infrastructure Services Retreat

Back in March, Eddie and Chris organized a retreat for all of Infrastructure Services. We met in the CB Auditorium and got to listen to each Director share their top projects, future goals, and a basic overview of their department’s goings on. It was a great way to unite us all in a better knowledge of what Infrastructure Services is all about.

In addition to hearing from each Director, we got to listen to Eddie talk about how IS has evolved and grown since he first started, and Ray talked about IT as a whole – our current and future goals, how fortunate we’ve been in securing funds, and basically how fantastic we all are.

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Then we had a delicious lunch together up in the Data Center.

Ahhhhh… team bonding.

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The ITIS Crowd pt. 2 – Award Edition

Once a year, six faculty and staff members are chosen to receive the Presidential Awards of Excellence for their efforts in key areas related to UVU’s mission and core themes. This year, 2 of those 6 award recipients were members of Infrastructure Services! A belated congratulations to Jim Condie and Kevin Dent for receiving awards for Service, and Efficiency & Effectiveness, respectively.

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Thanks for making us look so good! Check out the rest of the award recipients:

Another ITIS Crowd member making us look good is Holley Cochran from Media Services. She was one of the few nominated to receive the PACE Distinguished Employees of the Year Award. She definitely deserves it.

Congratulations, Holley.

See the rest of the award winners here:

The ITIS Crowd

Let me apologize here for going so long in between newsletter updates. This recurring post makes me especially sorry, because I’ve undoubtedly missed out on sharing awesome and note-worthy goings on among the ITIS Crowd. Let me TRY and sum up some of the awesomeness:

  • Michelle went to Israel! She told me a little about her experience, but I can’t speak for her. Ask her abouScreen Shot 2015-04-28 at 10.06.30 AMt it yourself! I gathered that it was an incredible and profound experience that I also hope to have one day. A trip to the Holy Land?! That much history and antiquity has got to be… humbling? surreal? I guess I’ll have to go myself to know exactly what it’s like.
  • Clint Dahl in Telephone Services went to Hawaii! It was his 3rd trip there. This time he went with his wife and another couple. Quite the double date. Some of you may not know Clint as well as you know other people in the ITIS Crowd, but he’s one heck of a guy – the kind of guy who would do anything for anyone.
  • SinceScreen Shot 2015-04-28 at 10.27.12 AM we’re talking about Telephone Services peeps, Darvin Burgess recently advanced to the designation of BICSI Technician. BICSI is the leader in information systems cabling. To achieve this highest designation requires the candidate to have advanced through the other Cabling Installation designations – Installer 1, Installer 2 Copper, and Installer 2 Optical Fiber – and pass a rigorous exam. Darv is now one of no more than 30 other BICSI certified Technicians in the state of Utah. Way to go, Darv. Learn more about Darv’s new distinction as Technician here:
  • Speaking of rigorous exams, Nate Hancock passed the exam to become designated as an EMC Storage Academic Associate. He is now even more qualified as an IT professional managing storage infrastructure in both classic and virtualized environments than he was before. Congratulations!

Eddie’s Chili

Once upon a time, long long ago, Eddie provided lunch for the IT Crowd in the BA break room. Just because. The first time he made us all lunch (remember the pulled pork sandwiches?), there was the underlying hope that we’d all contribute to the IT Christmas Potluck. But this time, he made us chili PURELY out of the goodness of his heart.

So a very belated thank you to him and to Chris Kirkham, who brought delicious homemade cornbread, for being so wonderful.

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New Training Tool: Stormwind

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Eddie has just renewed his certification with Stormwind, a great tool for IT training and certification. I’ve been getting acquainted with the site, the classes they offer, and how it all works.

Stormwind provides a huge range of IT courses for learning new skills, re-learning old information, and brushing up on relevant IT knowledge. They offer hands-on labs, ebooks, student guides, practice exams, professional mentoring, and more.

Their courses cater to the following categories:

  • Cisco
  • Microsoft
  • VMware
  • Project Management
  • Microsoft Office/Desktop
  • IT Pro
  • CompTIA
  • Cyber Security
  • ITIL
  • Microsoft Office 365

In coming posts, I hope to be able to promote specific trainings. For now, be aware that this tool exists and it is at our disposal. If your interest is already peaked, leave a comment, or contact me or Eddie.