Eddie’s pre-semester Lunch & Learn

On Wednesday, we gathered once again in the Classroom Building for an impromptu Lunch & Learn. Eddie wanted to catch up on some things and get us all on the same page before Fall Semester begins.


  • Jim Condie is the new director of IS Operations. Eddie emphasized that he was the best candidate by far. One of the first things Jim will be tackling is setting up a framework for Data Center Training and related processes. This is something that will be developed by all of us, and it will serve as a good refresher.
  • Posted Jobs:
    • Senior Audio/Visual Engineer – Media Services
    • Senior Systems Administrator: Virtualization – Systems Administration
    • Systems Administrator I/II/III: Windows – Systems Administration
  • Upcoming Jobs:
    • Network Administrator: IT Physical Infrastructure – Networking
    • Systems Specialist (part-time) – AIS
    • Support Tech: Wireless (part-time) – Networking


  • The tentative date for POB Projects to be fully up and running is August 15.
  • Faculty returns August 17.
  • Classes begin August 24.
  • Labor Day is September 7 – a potential outage window if we need it.


  • Brett is just about done with his service to PACE. We are so grateful and honored to have had one of our own representing us and working so hard on our behalf. Thanks for all you did and do, Brett.
  • Brian is moved out of his old office, so now Brett’s team can FINALLY ;) start shuffling around and settling in in the BA-005 suite.
  • During the Lunch & Learn, Eddie went around to each director and had them talk about any worries they had as the start of semester approaches, and what their major projects are.

Thanks, Eddie, for keeping us informed and on the same page so that we can be a more effective and conscientious team.

The ITIS Crowd

Out of all the wonderful events, stories, new employees, and neat goings on in our group, below are just a few of them:

Brett MScreen Shot 2015-08-07 at 3.55.47 PMcKeachnie recently went from grandfather of one, to grandfather of two. His new little granddaughter was born last month. Congratulations. :)

Screen Shot 2015-07-29 at 1.24.49 PM

Last month was also Eddie’s birthday, so hopefully y’all wished our Sr. Director a happy one.

Also, congratulations to Jim Condie on his new position as Director of Infrastructure Services Operations!

Screen Shot 2015-08-10 at 8.52.33 AM“I am excited to be in the Operations position and have a great vision on where this new department can go.  Over the next few months we’ll be defining what Operations means for UVU and how it can benefit all of us.  Over the next month or two I will be meeting with lots of folks in IT and finding ways that we can support maintenance on systems, prevent outages, provide support, schedule reminders on certs and maintenance tasks, and more.”    -Jim

Now, how about some new employees?

Natalie Healy:

We’re all excited (though none so much as Chris) to have Natalie as the new Administrative Assistant I for Infrastructure Services. She is already doing so much to benefit our department.

She’s from Albuquerque, New Mexico. Married with 4 boys. Graduated from BYU. Has worked as a substitute teacher. Likes to crochet, knit, and sew. Tries to read a book a week (impressive). Enjoys camping and Disneyland. And says that so far she’s loving her new job, and that it’s fun to come to work.

Screen Shot 2015-08-10 at 7.50.06 AM

Kaleb Reichert:

Kaleb is a new technician in Media Services. He is also a student here at UVU, working on a double major – Biology & Law Enforcement. His previous major was Digital Media with an emphasis in Film. He’s obviously a guy with a varied range of interests and skills. He’s an avid outdoorsman – enjoys hiking, fishing, and hunting. Current favorite hike is Squaw Peak. He’s from Wyoming originally, and actually served an LDS Mission here in Utah. His residency here was a motivator for him to stick around for school.

Screen Shot 2015-08-10 at 8.13.14 AM


Brock Halladay:

Brock is also a new technician in Media Services. And he’s one busy guy. Along with his part-time hours here, he teaches Computer Science at Orem High, coaches soccer, and is taking a class on programming languages through Harvard’s online community education. He has a wife and 3 kids, 2 girls and a boy. Graduated with his Bachelor’s degree from UVU in 2010, and with his Master’s from Boise State in 2013. That’s an impressive list of accomplishments.

Screen Shot 2015-08-10 at 8.12.52 AMWelcome, Natalie, Kaleb, and Brock, to Infrastructure Services!

IT Summer Retreat

Our IT Summer Retreat comes but once a year (which is probably a good thing for Eddie, Chris, and a small list of others who put SO MUCH effort into making it a success). Thanks so much to everyone who put in the hard work to make this year’s such a fun and team-building experience.

The video of our Pathological Positivity seminar by Dr. Paul Jenkins is available on the S drive, under ‘it everyone’, as are all the pictures from that day. Below are some of my favorites.

Screen Shot 2015-08-07 at 3.36.53 PM Screen Shot 2015-08-07 at 3.35.45 PMScreen Shot 2015-08-07 at 3.36.33 PMScreen Shot 2015-08-07 at 3.38.30 PMScreen Shot 2015-08-07 at 3.37.53 PMScreen Shot 2015-08-07 at 3.38.55 PMScreen Shot 2015-08-07 at 3.37.42 PM

Thanks again to all those who made this day possible. You know who you are – it couldn’t have been done without you.

Summer University


Though it’s been a couple months ago now, I really enjoyed this year’s Summer University. Hopefully you all did, too.

Our keynote speakers, Drew Manning (Fit2Fat2Fit) and Noelle Pikus-Pace (UVU Alumna and Olympic medal winner), were outstanding.

Brett McKeachnie gave a great session on our email system. I went from having an Inbox filled with spam, important info that was hard to find, old and irrelevant emails, and unneeded links/files that clogged all my storage, to an Inbox that doesn’t exceed 10 or so emails, with 16 well-categorized subfolders with useful rules. I am much more organized and happier for it.

Dave Shumway gave an informative session (which included a field trip) on smart classrooms and new technology in the CB. I had no idea what kind of cool stuff the faculty and students will have to work with in those areas.

Overall, it was a grand time. This is a great tradition every year that allows us a little break and the chance to enhance our personal and professional knowledge, and grow closer as University employees.

Screen Shot 2015-06-11 at 1.04.08 PM Screen Shot 2015-06-11 at 1.03.37 PM Screen Shot 2015-06-11 at 1.03.25 PM Screen Shot 2015-06-11 at 1.01.24 PM Screen Shot 2015-06-11 at 1.00.00 PM Screen Shot 2015-06-11 at 1.00.17 PMScreen Shot 2015-08-05 at 11.28.29 AM

Just throwing it out there: I know y’all don’t care much for leaving comments, plus, Summer University was a while ago now, but still, it would be neat to read comments about a session YOU particularly enjoyed or learned a lot from. Again, just throwing it out there. ;)

Media Services Lunch & Learn

For Media Service’s Lunch & Learn, it was clear that everyone participated and worked very hard to deliver a presentation that was informative and fun.

One of the many things I learned (or was reminded of) is the fact that all sorts of media equipment can be checked out at the library. A great tool to take advantage of. Have a look: Media Equipment Available for Checkout

One of the highlights was seeing Brett called out as the biggest consumer of popcorn ;), which helped to illustrate the value of our cameras and the team that supports them!
Screen Shot 2015-06-11 at 12.56.28 PM

Screen Shot 2015-06-11 at 1.07.55 PMScreen Shot 2015-06-11 at 1.04.53 PMScreen Shot 2015-08-05 at 9.28.06 AMScreen Shot 2015-06-11 at 1.14.06 PMScreen Shot 2015-06-11 at 1.06.38 PMScreen Shot 2015-06-11 at 1.06.55 PM




Let’s start using Stormwind, y’all! Our license is renewed and so much knowledge and certifications await.

Stormwind offers certifications in Cisco, Microsoft, PMI, and VMWare, plus courses in MANY other areas. After you register for a class, you can either tune in live or watch the recording later. You will also have access to labs, guides, practice exams, and other resources related to your selected class.

Screen Shot 2015-05-04 at 3.36.33 PM Screen Shot 2015-05-04 at 3.45.41 PMGone are the days when pouring over textbooks is your only way to boost your know-how. Don’t let this resource go to waste.

Get in touch with me if you’d like to look around or register for classes (we can only have so many people logged in at once, so I’ll be the gatekeeper to make sure there’s no overlap).

dkent@uvu.edu    ext. 8184      Also, they’ve got a great blog. Check it out: www.stormwind/blog


Screen Shot 2014-11-11 at 2.05.25 PM

Don’t forget about this amazing tool we have at our disposal. InfoTech provides Templates, Policy Samples, BluePrints, Workflows, Industry Research, Videos, and much more.

Screen Shot 2015-05-04 at 2.38.15 PM

Screen Shot 2015-05-04 at 3.07.33 PM

Screen Shot 2015-05-04 at 3.09.10 PM

If you’d like to look around the site to see what’s available, or have a specific tool in mind you’d like to access, let me know and I’ll share my login credentials with you.

dkent@uvu.edu    ext. 8184


  • Hoagies with Holland has come and gone. IT came out pretty well as far as funding and positions. Across IT we received $1,000,000 in one-time funding and 6 new positions – 4 of which will be in Infrastructure Services.
  • As far as Spaces go, we lost 2 office spaces in the LA that we thought we were going to have. But Eddie is working on plans to better utilize the space we DO have, which may include some minor remodeling.
  • We recently had the Great Shakeout Exercise. Even though some of us may think such drills and exercises are silly or unnecessary, studies show that people who participate are far likelier to know what to do and not freeze up in real scenarios. Ray talked about this in a recent meeting, explaining that simply participating in such drills programs the brain to know what to do when the time actually comes. Sort of like muscle memory. So silly or not, it’s important to participate.
  • Registration for Fall Semester went really well, perhaps the best it’s ever gone. Thank you to those who helped make it such a smooth process.
  • Our recent security audit also went very well. Great teamwork from everyone in IT. The Phishing Scheme had the least amount of people fall for it this time, and so far we are the only institution that has kept auditors out of our Private Network.
  • Summer University is almost here. Sessions are filling up, so get registered quick. I’m looking forward to seeing everyone show me up during the golf tournament. I plan on doing some mild teasing and hope to be teased in return, because  I . am . terrible .   ;)